Altea has announced the launch of “ChatPol”, an artificial intelligence system designed to help Local Police officers with tasks ranging from paperwork to legal checks.
The aim is to speed up response times and reduce bureaucracy.
With the rollout, Altea becomes one of the first municipalities in the Valencian Community to introduce this kind of AI-powered police support system.
ChatPol: Less paperwork, more policing
The council says the goal is straightforward: keep officers on the streets instead of behind desks.
Using AI language tools, the system helps officers draft reports and accident statements more quickly, even while still at the scene.
It also provides instant access to updated legal information, including laws, regulations and local ordinances. As a result, officers can make decisions with greater legal certainty during interventions.
By automating routine administrative tasks, the council hopes police will spend more time on patrols and preventative work.
Privacy and security safeguards
Officials say the system fully complies with Spain’s National Security Framework and data protection laws.
The software also includes automatic anonymisation tools to protect sensitive personal data and maintain confidentiality standards.
Vicente Soler, chief inspector of Altea’s Local Police, stressed that the technology will support officers rather than replace them.
“The technology is not here to replace human criteria, but to strengthen it,” he said.
More technology on the streets
The AI rollout forms part of a wider investment in police technology across Altea.
The council has also introduced a new evidential breathalyser system costing €10,000, replacing older alcohol testing devices.
According to council figures, Local Police handled 252 drink-driving complaints during 2025. Officers also opened 85 criminal proceedings linked to alcohol offences and issued 119 fines for drug use behind the wheel.
In recent days, the town has also activated five new surveillance cameras to improve traffic monitoring and tackle illegal dumping. Another camera now monitors the flood-prone Garganes crossing.
